Services & Support

Customer Service

Customer Service

Contact our customer service department to place an order for keycards, consumable parts or to get status on your order.

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Technical Support

Technical Support

Contact our technical support department for assistance.

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Support Site

Support Site

Kaba Lodging Support website offers you free access to our online FAQs, training videos and product documentation.

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RMA Forms

Online submission form for Return Merchandise Authorization (RMA) Requests

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ILCO and SAFLOK Service Plans

ILCO and SAFLOK Service Plans

Avoid surprises! ILCO’s and SAFLOK's Silver, Gold and Platinum scalable Service Plans are part of our World-Class Customer Support Program.

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Remote Support

Remote Support

Thanks to Kaba Support remote tools, customers can get real-time assistance

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